The billing and fees are all set by your doctor and any adjustments are at their discretion. For billing and fee enquiries, please ask your doctor during your admission or enquire with our administration team who can provide this information on your doctor’s behalf.

If you have private health care with hospital cover and are having an individual procedure, your only out-of-pocket expense may be your hospital excess (if you have one), payable on the day of your procedure as the doctors supported by Townsville Gastroenterology are no gap providers. If you are having a double procedure on the same day there may be an out of pocket expense and please contact our office for informed financial consent of this. If not insured, there may be a prepayment required prior to the procedure being performed that covers your doctor doing the procedure and the sedation. The Medicare rebate for these payments can be processed at your request and the overall out-of-pocket expense is therefore reduced. Please contact our office for the prepayment related to your procedure. There is a lesser fee for pensioners over the age of 65 payable prior to the procedure date. The Day Surgery fee may also be payable the day of your procedure.

Yes, take your medication as normal, but iron tablet consumption should be stopped a week beforehand. Blood thinners can be continued to be taken, but please notify our reception staff of your medication so that we can inform your doctor and advise if needing to stop these. Take any evening medication just before bed the night before the procedure. Any morning medication should be taken either 1 hour prior to drinking your morning sachet, or after the procedure. Otherwise it will be washed wash out of your system by the preparation for the colonoscopy. 

If you are having a gastroscopy, then take your morning medication with a little water just before the drinking cut off on your instructions.